Some exciting changes are coming to the support forums, and we wanted to give you a heads-up.
The premium theme support forums are undergoing a major overhaul to make them easier to search, use, and update. During this initial phase, the new forums will be home to General Questions along with inquiries about Automattic-made premium themes. Folks needing help with anything else will be automatically redirected based on answers to the prompts.
In the next stage, all premium-theme support will be moved to the new forum. Down the road, we’ll be adding support for free themes and CSS customization, so that all theme-related support across WordPress.com eventually will be offered in one place. Our goal is to make it easier for you to get answers to all your theme questions in one place.
If you have any questions or something doesn’t seem to be working right, just let us know here and we’re glad to help!