top menu looks great on ipad but doesn't work on iphone

Home Forums Automattic The Great Adventure top menu looks great on ipad but doesn't work on iphone

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • #107597 Resolve

    The Sugar Breakup.

    When viewing our site on an iPad, the top menu works perfectly, but fails to render on an iPhone (which is strange, as iPad & iPhone both use Mobile Safari).

    The iPad & iPhone are both running the latest iOS 6.

    The blog I need help with is thesugarbreakup.com
    #137289

    Michelle

    That looks like a bug in the theme. Thanks for bringing it to our attention. I’ve reported it to our team and we’ll get it fixed as soon as possible. I’ll let you know when we have a fix.

    #137611

    The Sugar Breakup.

    Thank you, also seems to be a problem when accessing certain pages such as our “Recipes” page from our “Recipes” menu item — the page renders like a skinny newspaper column along the left edge of the phone screen, with lots of white space at the middle and right hand side of the screen.

    #137682

    Michelle

    The menu should now display properly on iPhones. Thank you for your patience!

    also seems to be a problem when accessing certain pages such as our “Recipes” page from our “Recipes” menu item — the page renders like a skinny newspaper column along the left edge of the phone screen, with lots of white space at the middle and right hand side of the screen.

    I viewed http://thesugarbreakup.com/recipe-contents/ on my iPhone (as well as many other pages on your site), and so far they all look fine on my end. Can you check it again and let me know if the rendering is still off? Thanks!

    #137697

    The Sugar Breakup.

    Thank you, it works on some iPhones (running iOS 5), but it seems to still be a problem for me, this is what the front page looks like now (on an iPhone 4s running iOS 6.1.2 (even when i rotate it to landscape) :

    http://f.cl.ly/items/0V3w371X3Q1i2h3k3u0O/Image%202013.08.02%204%3A59%3A42%20pm.png

    #137728

    Michelle

    Hi there,

    Thanks for the screenshot. Can you clear the cache on your iPhone’s browser and see if that makes any difference?

    #137867

    The Sugar Breakup.

    The top menu works now! Clearing the cache did the trick, thank you!

    Only, the menu fix may have introduced another issue :

    — the right hand side widgets are now missing from the right hand side, and only display after the last news post at the bottom of the page.

    #137915

    Michelle

    Glad clearing the cache worked!

    I looked at thesugarbreakup.com on my iPhone, and the widgets are appearing normally.

    Can you make a screenshot of what you see? Is it happening on the iPhone, deskop, or both? Thanks!

    #137934

    The Sugar Breakup.

    Just happening on the iphone, desktop looks great. The screenshot is at the bottom of the home page for thesugarbreakup.com :

    http://f.cl.ly/items/0z1i2R080242233Z2N0M/Image%202013.08.07%209%3A18%3A07%20am.png

    #137998

    Michelle

    Thanks for the screenshot! That’s strange, because it displays fine on my iPhone. I will ask my team members if they can reproduce the same problem on their phones.

    #138795

    Caroline Moore

    Howdy! I’m also unable to reproduce this on my iPhone (5). Are you still having this issue?

    #138969

    The Sugar Breakup.

    Yes, even tried downloading a few different browsers (“Dolphin” and “Chrome”) on my iPhone 4s, but still same issue.

    Have checked out the web page on a few friends iPhones, and it seems to render ok on their iPhone 5 and 4s, so will chalk it up to some strange setup on my phone — should i mark this topic as “resolved” ?

    #139411

    Michelle

    I will mark this topic as resolved for now, but if you start noticing the problem on other phones besides yours, feel free to start a new topic.

    Cheers,

    Michelle

Viewing 13 posts - 1 through 13 (of 13 total)

The topic ‘top menu looks great on ipad but doesn't work on iphone’ is closed to new replies.