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When viewing our site on an iPad, the top menu works perfectly, but fails to render on an iPhone (which is strange, as iPad & iPhone both use Mobile Safari).
The iPad & iPhone are both running the latest iOS 6.
The blog I need help with is thesugarbreakup.com
That looks like a bug in the theme. Thanks for bringing it to our attention. I’ve reported it to our team and we’ll get it fixed as soon as possible. I’ll let you know when we have a fix.
Thank you, also seems to be a problem when accessing certain pages such as our “Recipes” page from our “Recipes” menu item — the page renders like a skinny newspaper column along the left edge of the phone screen, with lots of white space at the middle and right hand side of the screen.
The menu should now display properly on iPhones. Thank you for your patience!
also seems to be a problem when accessing certain pages such as our “Recipes” page from our “Recipes” menu item — the page renders like a skinny newspaper column along the left edge of the phone screen, with lots of white space at the middle and right hand side of the screen.
I viewed http://thesugarbreakup.com/recipe-contents/ on my iPhone (as well as many other pages on your site), and so far they all look fine on my end. Can you check it again and let me know if the rendering is still off? Thanks!
Thank you, it works on some iPhones (running iOS 5), but it seems to still be a problem for me, this is what the front page looks like now (on an iPhone 4s running iOS 6.1.2 (even when i rotate it to landscape) :
http://f.cl.ly/items/0V3w371X3Q1i2h3k3u0O/Image%202013.08.02%204%3A59%3A42%20pm.png
Hi there,
Thanks for the screenshot. Can you clear the cache on your iPhone’s browser and see if that makes any difference?
The top menu works now! Clearing the cache did the trick, thank you!
Only, the menu fix may have introduced another issue :
— the right hand side widgets are now missing from the right hand side, and only display after the last news post at the bottom of the page.
Glad clearing the cache worked!
I looked at thesugarbreakup.com on my iPhone, and the widgets are appearing normally.
Can you make a screenshot of what you see? Is it happening on the iPhone, deskop, or both? Thanks!
Just happening on the iphone, desktop looks great. The screenshot is at the bottom of the home page for thesugarbreakup.com :
http://f.cl.ly/items/0z1i2R080242233Z2N0M/Image%202013.08.07%209%3A18%3A07%20am.png
Thanks for the screenshot! That’s strange, because it displays fine on my iPhone. I will ask my team members if they can reproduce the same problem on their phones.
Howdy! I’m also unable to reproduce this on my iPhone (5). Are you still having this issue?
Yes, even tried downloading a few different browsers (“Dolphin” and “Chrome”) on my iPhone 4s, but still same issue.
Have checked out the web page on a few friends iPhones, and it seems to render ok on their iPhone 5 and 4s, so will chalk it up to some strange setup on my phone — should i mark this topic as “resolved” ?
I will mark this topic as resolved for now, but if you start noticing the problem on other phones besides yours, feel free to start a new topic.
Cheers,
Michelle
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