The testimonial boxes are messed up

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  • #107887 Resolve


    Hi – Ive posted 3 testimonials and upon checking the testimonial page, (1) the individual testimonial boxes are messed up as the text are not constricted to the box and (2) the wordpress like and sharing buttons are on every testimonial box.

    Here is the testimonial page,

    My end goal is the demo site,

    Appreciate your help on this.


    The blog I need help with is


    Ah, this is happening because we increased the content width. Try this CSS to fix things on testimonial pages:

    .post-type-archive-jetpack-testimonial #primary .entry-header,
    .post-type-archive-jetpack-testimonial #primary .entry-content,
    .post-type-archive-jetpack-testimonial #primary .entry-summary {
    width: auto;
    .post-type-archive-jetpack-testimonial #primary .entry-content, .post-type-archive-jetpack-testimonial #primary .entry-summary {
    margin: 0 -0.5%;

    To turn off Likes on individual testimonials, open each testimonial for editing and scroll down until you see the “Likes and Shares” section. Uncheck the boxes next to “Show likes” and “Show sharing buttons”.



    Hi Michelle,

    Thanks, the texts are now restricted to the intended box.

    However, I’ve tried numerous times of unticking the sharing buttons per testimonial but the system doesn’t seem to be accepting it. When I save the testimonial, the sharing buttons gets ticked automatically when the page refreshes. Unlike the like button which remains unticked.



    Also, when I reloaded the home page, there are like buttons on the testimonials :( I have already unchecked the like button per testimonial. It was fine when I left the house but upon checking now, there are unwanted like buttons.



    Hmm, can you go to Settings > Sharing and scroll down to the last option (“ Likes”). Select the “Turned on per post” option. Then can you go back to your testimonials and see if that makes a difference?

    I’m not sure why the sharing setting does not stick upon saving. It feels like a bug, but I’m not sure if it’s in the theme or with the sharing functionality itself. I’ll look into this some more tomorrow and report back with what I find.



    Hi there Michelle. Just wanted to clarify something before I go ahead with changing the option for the likes. If I tick the “turned on per post”, will the like button on my past posts disappear or will they remain active?

    Thank you. Hopefully, it’s not a bug.



    If I tick the “turned on per post”, will the like button on my past posts disappear or will they remain active?

    The Like buttons on past posts will disappear if you pick this option. You would need to enable them on a per-post basis.



    Hmmm.. I’m still contemplating if I’m willing to re-open all the previous posts one by one. :)

    As an alternative, is it possible to edit the position of the picture of the one who gave the testimonial in such a way that it’s aligned with the pictures of the people who liked the testimonial? I just feel currently that there’s a lot of empty space in the bottom of the testimonials.

    Otherwise, I might have to be forced to try the first option..

    Thank you.



    I’m afraid trying to reposition the testimonial author’s gravatar so that it’s aligned with the photos of those who liked it would be more trouble than it’s worth. The plugin that handles the CSS for the likes is independent from the theme, and if that changes, it may lead to unwanted effects on any complex custom positioning that we try.

    The following CSS will align the testimonial author’s gravatar to the top left of their testimonial. It’s just an idea for an alternate arrangement!

    .type-jetpack-testimonial .entry-content {
    margin-left: 59px;
    .type-jetpack-testimonial {
    padding-bottom: 0;
    .testimonial-thumbnail {
    background: none;
    bottom: 0;
    display: inline-block;
    float: left;
    left: 0;
    margin-left: -21px;
    margin-top: -330px;
    padding: 0;
    position: static;
    width: 30%;



    Hi Michelle

    Unfortunately, I encountered a nightmare which I would very much appreciate if you could help me urgently on this matter.

    Going back to the first option of turning the like and sharing button to “turned on per post”, I tried to do it just now. Yes, the like button per testimonial was removed when I tried to go back to each testimonial and untick the “like button”.

    However, when I was trying to open all the post since you’ve mentioned that the like buttons for those will likely go away, the like buttons would not appear on the posts page at all. Worse, even the sharing buttons disappeared from the posts page. Even when I open the post, the like buttons are not there either.

    I’ve gone ahead and ticked the “on for all pages” under the like button again to go back to the previous state but still the like and sharing buttons are now gone from the posts page.

    Please can you help me. Just to calm my nerves, I’d like to return the sharing and like buttons for all posts.




    Hi Michelle,

    After deciding to tick the ff under ‘Show buttons on’

    “Front Page, Archive Pages, and Search Results “, the buttons are now back on the posts page. So the posts page falls under that section?


    Caroline Moore

    Howdy @theeagertraveller!

    Yes, in order to retain sharing buttons on your posts page, they need to be enabled on “Front Page, Archive Pages, and Search Results”. Glad you were able to get them back successfully!


    Kathryn P.
    Happiness Engineer

    I’m going to close this thread now but feel free to start a new one if you need anything else.

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