Refund

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  • #100679 Reply | Resolve

    TheImperialMG

    I would like to get a refund for the Linen theme. I purchased it on Black Friday and received the Free Custom Text offer. Will I be able to keep it if I switch over to the Funki theme.

    The blog I need help with is theimperialmg.com
    #154761 Reply

    Michael Fields

    Yes, we can refund the Linen theme and the Custom Design upgrade will remain active for your blog if you purchase another premium theme. I can unsubscribe you and give you a refund if this is what you want to do. Please verify.

    #154763 Reply

    TheImperialMG

    Yes that is what I want. Can you then sign me up for the Funki Theme or would I have to go in and purchase it.

    #154764 Reply

    Michael Fields

    OK. before I do this, I want to let you know that it will have to be 2 separate transactions. We cannot just transfer it over. Is this OK?

    #154765 Reply

    TheImperialMG

    That is fine.

    #154766 Reply

    Michael Fields

    I’ve refunded your purchase and unsubscribed you from the Linen theme.

    #154767 Reply

    TheImperialMG

    Thank you. When will I be able to see the refund on my billing statement?

    #154768 Reply

    TheImperialMG

    Can you please refund me for the FUNKI theme as well. I am sorry but I do not like it at all.

    I apologize.

    #154770 Reply

    Michael Fields

    Yes I can refund Funki for you, but I will have to unsubscribe you from the Custom Design Upgrade as well. It was included as part of a special offer with the purchase of a premium theme.

    #154771 Reply

    TheImperialMG

    I just repurchased “linen”

    #154772 Reply

    Michael Fields

    Awesome! I’ve just unsubscribed and refunded your purchase of Funki.

    #154774 Reply

    TheImperialMG

    you’re great! thank you

    #154776 Reply

    Michael Fields

    You’re welcome! I’m going to close this thread as resolved.

    #154785 Reply

    WorldReachOut

    Please could you refund my ‘Bold News’ theme, it is dreadful and so disapointed.

Viewing 14 posts - 1 through 14 (of 14 total)

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