Refund

Viewing 8 posts - 1 through 8 (of 8 total)

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March 27, 2015 at 4:32 pm #163001 Resolve

Eve Pouliot
Member

I purchased this theme for my blog(a few hours ago) and I would like to have a refund. Unfortunately, it’s not working on the site. Can you help me?

Thank you so much.
The blog I need help with is nosracinesur4continents.wordpress.com

March 27, 2015 at 9:36 pm #163003

Richard S.
Happiness Engineer

Hi, you can get a refund for your theme purchase by going to Store > My Upgrades in your dashboard. You will find a Cancel and Refund link for the Vagabond theme purchase.

March 28, 2015 at 1:03 pm #163004

Eve Pouliot
Member

The link is not working, that’s why I am asking for some help.

March 30, 2015 at 7:55 pm #163009

Richard S.
Happiness Engineer

Ah, I see. I have refunded your purchase of the Vagabond theme. It may take 3-4 days for this to show up on your financial statement. Please let us know if you have additional questions.

November 3, 2015 at 3:36 pm #163539

Retire Inspired
Member

Please refund me as well. I purchased in June and can not use it.
Karen Mason

November 3, 2015 at 3:40 pm #163540

Retire Inspired
Member

I am going to repurchase it thru my hosted site.
Karen Mason

November 4, 2015 at 1:13 pm #163541

Kathryn P.
Happiness Engineer

Hi Karen, themes are refundable up to 30 days after purchase – a June purchase puts it well outside of that refund window, sorry about that.

November 4, 2015 at 7:37 pm #163542

Kathryn P.
Happiness Engineer

Karen, while I’m unable to issue a refund for a purchase that old, I can offer you WordPress.com credit on the retireinspired account that you could use toward something else if you have another WordPress.com site. Is it alright if I go ahead and remove Vagabond off retireinspired.wordpress.com?
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