Refund

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  • #163001 Resolve

    Eve Pouliot

    I purchased this theme for my blog(a few hours ago) and I would like to have a refund. Unfortunately, it’s not working on the site. Can you help me?

    Thank you so much.

    The blog I need help with is nosracinesur4continents.wordpress.com
    #163003

    Richard S.
    Happiness Engineer

    Hi, you can get a refund for your theme purchase by going to Store > My Upgrades in your dashboard. You will find a Cancel and Refund link for the Vagabond theme purchase.

    #163004

    Eve Pouliot

    The link is not working, that’s why I am asking for some help.

    #163009

    Richard S.
    Happiness Engineer

    Ah, I see. I have refunded your purchase of the Vagabond theme. It may take 3-4 days for this to show up on your financial statement. Please let us know if you have additional questions.

    #163539

    Retire Inspired

    Please refund me as well. I purchased in June and can not use it.
    Karen Mason

    #163540

    Retire Inspired

    I am going to repurchase it thru my hosted site.
    Karen Mason

    #163541

    Kathryn P.
    Happiness Engineer

    Hi Karen, themes are refundable up to 30 days after purchase – a June purchase puts it well outside of that refund window, sorry about that.

    #163542

    Kathryn P.
    Happiness Engineer

    Karen, while I’m unable to issue a refund for a purchase that old, I can offer you WordPress.com credit on the retireinspired account that you could use toward something else if you have another WordPress.com site. Is it alright if I go ahead and remove Vagabond off retireinspired.wordpress.com?

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