Purchased Forefront, switched hosting providers and lost theme

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  • #110512 Resolve

    salliemg

    I purchased Forefront theme one month ago and was having wordpress host the site. I changed the hosting provider to godaddy this week in order to install plugins and lost the Forefront theme. I have contacted the creator but have not gotten a response. How do I get my theme back?

    The blog I need help with is lifeinsurancewalnutcreek.com
    #148033

    Kathryn P.
    Happiness Engineer

    Hi there, I’ve issued a full refund for Forefront. If you like, you can re-purchase the self-hosted version of the theme on Creative Market:

    https://creativemarket.com/automattic/21385-Forefront

    If you don’t intend to have another site here on WordPress.com, I would also be glad to refund your WordPress.com Premium bundle – would you like me to go ahead?

    #148125

    prosperitytoys

    Oh, I think this is exactly what I am looking for.

    Any chance I can transfer to the self-hosted version of the theme?

    I am using Forefront at the moment with wordpress hosting the site.

    Thank you.

    #148148

    Kathryn P.
    Happiness Engineer

    prosperitytoys – themes purchased on WordPress.com can only be used here – we aren’t able to transfer them.

    Let me know if you need further help.

    #148918

    Kathryn P.
    Happiness Engineer

    Hi there, I’m closing this thread but feel free to start a new one if anyone needs help with something else.

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