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  • #107584 Reply | Resolve

    André Bourdages
    Member

    I’m writing a new article. The preview function does not work. The screen displays a message that what I want is not found. I wish I could see my article to make corrections prior to publication.

    Thank you for your help.

    The blog I need help with is andrebourdages.com
    #137290 Reply

    André Bourdages
    Member

    What’s weird is that I have access to my article in draft format via the wordpress application on my iPhone.

    #137517 Reply

    Luke McDonald
    Member

    Interesting. This issue does not appear to be related to the theme but rather a small bug in your account. I was able to create a Post, save it as a Draft, and Preview it as expected.

    I’m going to move this to the General forums where a WP.com team member can better assist you.

    #137522 Reply

    Michelle

    Hi andrebourdages,

    How are you trying to access the preview of your post? I created a test post on your site through the Dashboard, and then clicked on the “Preview” button. It worked fine on my end. Is that what you did when you ran into the error?

    #138530 Reply

    Caroline Moore

    Howdy @andrebourdages,

    Just checking in. Are you still experiencing this issue?

    Cheers,

    Caroline

    #138643 Reply

    André Bourdages
    Member

    Michelle Langston create a post test. It works for her. But for me, I still have the same problem.

    #138689 Reply

    Michelle

    Hi @andrebourdages,

    I’m sorry that you are still running into the same problem. Can you provide the following details to help us troubleshoot the problem further?

    1. How are you creating posts? In the Dashboard (Dashboard > Posts > Add New) or through the “New Post” link in the top blue menu bar on http://wordpress.com?

    2. Can you try to save your posts before you preview them? You don’t need to publish, just hit the “save” button and then after the post saves as a draft, click the “Preview” button. Does that fix the problem?

    3. If you can provide a screenshot of the error, that could also be helpful.

    Thanks!

    Michelle

    #138925 Reply

    André Bourdages
    Member

    I always use the method you propose. Whatever the articles I write, I see nepeux before publishing. I always arrive on that page mentions me what research is found. I tried with my wife’s blog and otu work very well.

    #139373 Reply

    Kathryn P.
    Happiness Engineer

    Hi there, would you mind visiting this page and letting me know if your browser has third-party cookies enabled?

    http://en.support.wordpress.com/third-party-cookies/

    Do you see a message in green like the one in this screenshot?

    http://cl.ly/image/3p0w2r3R0A2J

    If not, could you please let me know what the message says?

    #139505 Reply

    André Bourdages
    Member

    I see this page every time I preview my post.

    https://www.diigo.com/item/image/48v7o/3p28

    #139522 Reply

    Kathryn P.
    Happiness Engineer

    Thanks for the screenshot – that’s a “page not found” error, which can sometimes happen if your browser doesn’t have third-party cookies set.

    Would you please visit the page below and letting me know if your browser has third-party cookies enabled?

    http://en.support.wordpress.com/third-party-cookies/

    If it doesn’t have third-party cookies enabled, please activate third-party cookies in your browser and let me know if it fixes the issue. Here’s how to adjust your cookies in Chrome:

    https://support.google.com/chrome/answer/95647?hl=en

    #139567 Reply

    André Bourdages
    Member

    The problem seems set grace to your assistance. Thank you!

    #139589 Reply

    Kathryn P.
    Happiness Engineer

    You’re welcome – glad this got things working again! Happy blogging.

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