I wanted that picture of cherry blossoms?

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  • #164412 Resolve

    patricia98368
    Member

    Where did it go?

    The blog I need help with is montereyukeclub.wordpress.com
    #164413

    Kathryn P.
    Happiness Engineer

    Hi there – if you’re looking for the image from the Mood demo site, you can grab it here:

    Right-click (control-click) to save it on your hard drive, then upload it wherever you’d like it to appear on your site.

    I noticed that you purchased Mood separately for your site patriciabolenlmhc.com, even though that site already has a Premium plan, which includes all our premium themes. I went ahead and issued a refund for Mood. You’ll still be able to use Mood on patriciabolenlmhc.com if you want, though I see that it’s currently running Karuna.

    Please let me know if you need further help.

    Also just a heads-up that since your site has a Premium plan, you’re entitled to live-chat and email support, accessible here:

    https://wordpress.com/help/contact

    You’re welcome to still post in these forums, but those other support avenues may be faster.

    #164428

    Kathryn P.
    Happiness Engineer

    Hey there – just checking in since it’s been a while since we heard from you. Are you all set?

    #164433

    Kathryn P.
    Happiness Engineer

    Hi there, I’m going to mark this thread as resolved and close it now, but feel free to start a new one if you need further help. Thanks!

Viewing 4 posts - 1 through 4 (of 4 total)

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