Should I just abandon the domain name at $18 and theme at $5 because it is so soul-destroyingly complex. My new site is a write off. It’s all very well having a video but my them won’t load and I’m being presented with a theme I don’t want
Hi there – I’d be glad to help you get Small Business on the site you purchased it for. It looks like you have three different sites on this account, so that may be where things got tricky.
Looks like you’ve already issued yourself a refund for Small Business, but if I can help you get this going, just let me know. I’m sorry to hear the process was frustrating – that’s definitely not what we aim for – and I hope we can help you get things up and running the way you’d like.
You may not be able to post in this specific forum again since you no longer have any theme purchases or plans on your account. Do feel free to post in General Questions – https://theme-support.wordpress.com/forum/general-questions/ – and I’ll be there to help. You can also email help AT wordpress DOT com for assistance.