Custom Design Tools Not Working

Tagged: Custom Design Glitch

Viewing 4 posts - 1 through 4 (of 4 total)

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August 1, 2013 at 1:27 am #107699 Resolve

Sarah Jane Holden
Member

Hello,

I have been working on customizing this theme for my new blog & am unable to open design tools today. Specifically, when I go to “Custom Design”, & click on “customize”, it says “loading design tools” but never opens up. It was working yesterday, but has been doing this all day. Any suggestions?

Thanks!
The blog I need help with is babbleonbaby.wordpress.com

August 2, 2013 at 3:02 am #137686

Michelle

Hi sjholden,

That can happen if you don’t have any published content.

It looks like you have a published page right now though, and I was able to load the custom design tools on your blog just fine a minute ago. Is it loading now on your end as well?

August 2, 2013 at 3:46 pm #137710

Sarah Jane Holden
Member

Yes, I figured it out yesterday afternoon. I deleted the front page of the site, so it custom design wasn’t loading until I removed it from the trash. Won’t do that again!

Thanks for following up!

August 2, 2013 at 6:55 pm #137715

Michelle

No problem, glad that it’s working again. I will mark this topic as resolved, but feel free to start a new one if you have any other questions.
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