Custom Design Tools Not Working

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  • #107699 Resolve

    Sarah Jane Holden


    I have been working on customizing this theme for my new blog & am unable to open design tools today. Specifically, when I go to “Custom Design”, & click on “customize”, it says “loading design tools” but never opens up. It was working yesterday, but has been doing this all day. Any suggestions?


    The blog I need help with is


    Hi sjholden,

    That can happen if you don’t have any published content.

    It looks like you have a published page right now though, and I was able to load the custom design tools on your blog just fine a minute ago. Is it loading now on your end as well?


    Sarah Jane Holden

    Yes, I figured it out yesterday afternoon. I deleted the front page of the site, so it custom design wasn’t loading until I removed it from the trash. Won’t do that again!

    Thanks for following up!



    No problem, glad that it’s working again. I will mark this topic as resolved, but feel free to start a new one if you have any other questions.

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