Contact Info

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  • #164840 Resolve

    Tom Hornyak

    I added the contact info (address, phone, email) to the top of the “Welcome” page. If you tap on any of these on an iPhone with Safari browser, only the address brings up a map. Tapping on the phone or email has no effect.

    If I use the Chrome browser on the iPhone, they all work as expected: the adress bings up the map, the phone asks if you want to call, the address brings up a mail prompt. Only Safari has an issue on the iPhone.

    The blog I need help with is bluelotusartsandhealing.wordpress.com
    #164841

    Eduardo Z.

    Hello there. How’s everything?

    I just checked your site on my iPhone, using Safari, and all the links worked: maps, phone, and email. Can you make sure that your iOS is updated in this case?.

    If that doesn’t work, we’ll need to gather some data about your browser and your Operating System. On your phone, using Safari, go to this address

    http://supportdetails.com/

    At the bottom right, you’ll see a button called “Export PDF”. You can click on it, download the PDF and add to your media library from My Site > Media.

    Also just a heads-up that since your site has a Premium[Business] plan, you’re entitled to live-chat and email support, accessible here:

    https://wordpress.com/help/contact

    You’re welcome to still post in these forums, but those other support avenues may be faster, and you’ll always get a staff reply.

    All the best,

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