Comments not working

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  • #100476 Reply | Resolve

    Victoria Yudin

    Something has recently gotten screwed up with comments on my blog. I am no longer able to embed a link nor use ol, ul, and li tags… they just do not work. When I click the link option, it lets me add a link, but the link simply does not show up on the comment. When I use list tags, there is an indent, but no numbering…. I am doing this exactly how I used to before, the only difference is that I have recently switched to IE 9.0, but am not running into any other issues besides this. Older comments that I wrote seem to work just fine, only new ones are not working. Is this a known issue or am I doing something wrong?

    Thanks,
    Victoria

    The blog I need help with is victoriayudin.com
    #154155 Reply

    Matty Cohen

    Hi Victoria,

    Thanks for your query. :)

    I suspect this to be a conflict with IE9.

    Which browser were you working in before switching to IE9?

    Thanks and regards,

    Matty.

    #154157 Reply

    Victoria Yudin

    Hi Matty,

    I was working with IE 8 previously. The main computer that I work on only has IE 9 and I was hoping to avoid installing other browsers…this seems to be the only thing that is not working in IE 9.

    I just turned on another computer with Google Chrome and IE 8 and it seems to be fine on both of those. Looks like IE 9 in compatibility mode works as well, so I guess that is my workaround. :-(

    Thanks,

    Victoria

    #154158 Reply

    Matty Cohen

    Hi Victoria,

    Thanks for your feedback on this.

    I’ll forward your query on to the Theme Team here at WordPress.com to see if there’s anything we can do to assist further. :)

    #154202 Reply

    @victoriayudin

    Let me narrow down the issue you are experiencing first.

    By reading your original post, I’m assuming you are writing comment from your site’s dashboard as opposed to the front-end. Am I correct?

    When you say “does not show up on the comment”, did you mean they don’t show up on the comments on the front-end or on the dashboard?

    Please let me know so that I can investigate the issue.

    #154205 Reply

    Victoria Yudin

    Hi iamtakashi,

    Thanks for looking into this for me. You are right, I am replying to comments on my dashboard.

    What happens with links is that on the dashboard they appear at the very top of the comment (in HTML), instead of embedded as HTML into the text of the comment. I tested submitting a comment like this (leaving the HTML at the top) and it’s simply not there in the comment when viewed on the front-end, neither at the top, nor embedded into the text.

    I also tested manually entering the link HTLM inside the text of the comment and it does not result in a hyperlink on the front-end. When I go back to the dashboard to edit the comment, most of the HTML is stripped out and replaced by only a portion of it, which does not result in a hyperlink.

    What happens for lists is that neither numbers nor bullets show up, only some indentations on lines that should have a number or bullet.

    Seems like a problem with most, but not all, HTML…for example italics and bold still work fine.

    Again, this works perfectly in IE 8 and Google Chrome, but not in IE 9. Please let me know if you need any additional details.

    Thanks

    -Victoria

    #154228 Reply

    Victoria Yudin

    Ironically, when I am in compatibility mode to make comments work, I get a message on my WordPress dashboard telling me I am using an insecure browser and “For the best WordPress experience, please update your browser.”

    -Victoria

    #154378 Reply

    @victoriayudin

    Sorry for the late response. Since the issue you are experiencing is all happening in the dashboard and this is not related to the theme, I moved this to General Question.

    I’m going to file a ticket for the display issue in the dashboard, and the core development team is going to take a look as soon as they can.

    Thanks for bringing this to our attention.

    #154419 Reply

    Victoria Yudin

    Thanks iamtakashi!

    Also, I think this may be related…when I (or others) post code in my comments, less than and greater than signs simply get stripped out. I have tried it with using code tags and using pre tags, neither seem to work. Using compatibility mode does not seem to make any difference for this specifically. This used to work previously, here is an example: http://victoriayudin.com/gp-reports/sop-sql-views/.

    -Victoria

    #154485 Reply

    Lance Willett

    Hi Victoria,

    Could you post here an example of the comment code that isn’t working? We can take a look and test it out.

    #154487 Reply

    Victoria Yudin

    Hi Lance,

    I ended up installing Google Chrome on my main machine so I could get around this issue. Below is a sample of code:

    select * from PM30200

    where DOCDATE < > '12/2/2011'

    When I post this using IE 9.0 the less than and greater than signs on the last line of the code simply disappear.

    -Victoria

    #154489 Reply

    Victoria Yudin

    Here is the same thing posted using IE 9.0:

    select * from PM30200

    where DOCDATE < > '12/2/2011'

    -Victoria

    #154490 Reply

    Victoria Yudin

    Hmmm….so it worked here but not on my blog…does that take it back to Premium Themes?

    PS – that last one was with IE 9.0, but in compatibility mode.

    -Victoria

    #154494 Reply

    Lance Willett

    Victoria: thanks for the samples. To be clear, it’s most likely not a web browser issue, but a programming issue. My guess is the comment form isn’t allowing certain characters—but when I know more I’ll post back here.

    It’ll probably be early next week, though—so stay tuned. :)

    #154642 Reply

    Lance Willett

    Hi again Victoria,

    I researched this a bit, and it’s not related to your theme—but for any WordPress.com blog.

    I’d suggest if you need to post the code with the greater-than and less-than brackets—use the “sourcecode” shortcode. It’s really cool because it preserves formatting but also highlights the code syntax correctly.

    For info on how to use it, see: http://en.support.wordpress.com/code/posting-source-code/.

    #154729 Reply

    Victoria Yudin

    Thanks Lance,

    I had not seen that option before – excellent suggestion and works for what I need. The only thing I would like that this does not give me is a way to change the color of selected lines/words inside the sourcecode tags. Or is that possible and I missed that?

    Thanks again,

    -Victoria

    #154740 Reply

    Lance Willett

    You are correct, it’s not possible to change the color of the source code output.

    #154749 Reply

    Victoria Yudin

    Lance,

    Thanks for confirming that. Is that something you could add as a suggestion for future changes somewhere for me? I am not sure what the process is for feature suggestions…

    -Victoria

    #154755 Reply

    Lance Willett

    Sure thing! I’ve got it down for a future change, although my guess is it won’t be something we enable on WP.com simply because it’d be really complicated.

    What we do plan on doing is make the code colors adjust to the match the theme (light, dark, and maybe pull the text and background colors). That’s already been requested a lot, especially for darker themes where the white background looks garish.

    The process for feature suggestions is to post to us here on the forums, like you just did. :)

Viewing 19 posts - 1 through 19 (of 19 total)

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