Automatically rotated images

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  • #164408 Resolve

    elizadoolittle

    Hello! It must be a very banal question but I am not really familiar with this and I am going crazy. I have tried (many times) to upload an image into the Media folder but the uploaded image is always rotated. Apparently, there is no rotate-button to press, in order to restore the original picture. How can I do? Thanks in advance!

    The blog I need help with is elizadoolittle.today
    #164409

    Kathryn P.
    Happiness Engineer

    Hi there – this doesn’t sound like a theme-related question, but could you please provide a link to a post where the image is rotated so I can take a look? Are you uploading the image within a post, or first uploading it to your Media Library and then inserting it in the post afterwards?

    Also just a heads-up that since your site has a Premium plan, you’re entitled to live-chat and email support, accessible here:

    https://wordpress.com/help/contact

    #164427

    Kathryn P.
    Happiness Engineer

    Hey there – just checking in since it’s been a while since we heard from you. Are you all set?

    #164432

    Kathryn P.
    Happiness Engineer

    Hi there, I’m going to mark this thread as resolved and close it now, but feel free to start a new one if you need further help. Thanks!

Viewing 4 posts - 1 through 4 (of 4 total)

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