Automatically rotated images

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February 10, 2018 at 9:36 am #164408 Resolve

elizadoolittletoday
Inactive

Hello! It must be a very banal question but I am not really familiar with this and I am going crazy. I have tried (many times) to upload an image into the Media folder but the uploaded image is always rotated. Apparently, there is no rotate-button to press, in order to restore the original picture. How can I do? Thanks in advance!
The blog I need help with is elizadoolittle.today

February 12, 2018 at 3:08 pm #164409

Kathryn P.
Happiness Engineer

Hi there – this doesn’t sound like a theme-related question, but could you please provide a link to a post where the image is rotated so I can take a look? Are you uploading the image within a post, or first uploading it to your Media Library and then inserting it in the post afterwards?

Also just a heads-up that since your site has a Premium plan, you’re entitled to live-chat and email support, accessible here:

https://wordpress.com/help/contact

March 1, 2018 at 3:37 pm #164427

Kathryn P.
Happiness Engineer

Hey there – just checking in since it’s been a while since we heard from you. Are you all set?

March 2, 2018 at 12:54 pm #164432

Kathryn P.
Happiness Engineer

Hi there, I’m going to mark this thread as resolved and close it now, but feel free to start a new one if you need further help. Thanks!
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